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Why is the Pre-Order button not showing?
Why is the Pre-Order button not showing?

Learn why the pre-order button is not being displayed on your store.

Satendra Shrivastava avatar
Written by Satendra Shrivastava
Updated over a week ago

If you have installed the Pre-Order app on your Shopify store, activated the button in the product settings, you should be seeing the button replace your "add to cart" button. And product must be sold out.

But if you do not see the button, please follow these steps:

  1. Go the app dashboard, click on Products

  2. See if you have toggled the switch to green for the pre-order products

  3. Ensure the pre-order status is shown as active

  4. If you're still not seeing the pre-order button, please reach out to us for support

The pre-order app supports all Shopify themes. But if for some reason you believe it is not working with yours, please reach out to our support team for help in setting it up.

Still not working, please ping us. 😊

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